The ITIL® V3 Release, Control and Validation (RCV) Certificate is one of the ITIL Intermediate Level modules offered for holders of the ITIL Foundation Certificate. An ITIL V3 RCV Certification course will delve deeper into the Service Lifecycle and the processes related to the Release, Control and Validation of services. Subject areas include Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Knowledge Management, Request Fulfillment, and Service Evaluation.
Here are some reasons why you should go for the ITIL RCV Certificate:
• With the ITIL RCV Certificate, you prove your command over the Release, Control and Validation processes. This means that you understand how they work, how they relate to the Service Lifecycle, and how you can use them to improve your organization’s services and service delivery.
• The RCV Certificate is proof of your ability to organize the Release, Control and Validation activities in a logical and efficient manner. As a result, your company will be able to reduce costs incurred by errors and improve customer satisfaction with the timely delivery of services.
• Preparing for the RCV Certificate will help you find ways to improve the Service Transition and Service Operation processes in your organization.